Tuesday, December 31, 2019
The Role of Labor Unions - 1361 Words
Role of Unions Based upon your research into the field do you believe the role of unions in the U.S. should increase? What role should HRM personnel play in employee relations within Organizations? What role should government play?Ãâ Contents Introduction 3 The Advantages of Labor Unions 3 The Disadvantages of Labor Unions 4 The Role of HR 5 The Role of Government 5 Conclusion 7 References 8 Introduction Labor unions were a necessary result of the Civil War as a result of peoples needs and awareness to voice out their concerns and fight for their collective rights. (History of Labor Unions, 2012) The unions that came into being, functioned as a platform for labor who could collectively fight for their rights with the management of companies, working both in the private and public sectors. Therefore by being part of a union, workers were giving their representation rights to the union, who would be the collective organ, representing all its members rights and concerns. Unions are regulated bodies, where the private sectors Unions in America are regulated by the National Labor Relations Act (NLRA) of 1935. The unions working in the public sector are regulated by a combination of state and national laws. This means that they cannot demand any of their concerns to be met by the organization, and that their demands are generally met within legal parameters. Based upon the role that unions have played in increasing wages and improving laborShow MoreRelatedThe Fundamental Role Of Labor Unions1818 Words à |à 8 Pagesthe employer (Godard, 1993). 2 What is the fundamental role of labour unions? The fundamental role of trade unions is to defend the rights of workers that subscribe to them. This they accomplish by negotiating for wage concessions, and better working conditions. 3 What distinctions divide workers into different groups or categories? In what way have these classifications changed over time? What are the reasons for this change? Class and union status are some of the distinguishing characteristics ofRead MoreThe Role Of Labor Unions Within The United States1287 Words à |à 6 Pages Increased Role of U.S. Labor Unions James Forst American Public University System Professor Latanya Hughes Human Resource Management- HRMT 407 February 16, 2016 Abstract This paper will explore the role of labor unions within the Unites States. The effectiveness of Unions and how they are important for the stability of the American economy. Unions provide many benefits to employees due to the working relationship with management and politicians in the U.S Congress. Some of the benefitsRead MoreManagement and Union Relationships in an Organization1720 Words à |à 7 PagesManagement and Union Relationships in an Organization In todayââ¬â¢s business environment, the relationship between management and union can play a vital role in the success of an organization. My research of the roles of unions and management will enable me to present concrete information of how these two entities perform in an organization. The Role of Management in an Organization ââ¬Å"Management is the process of working with people and resources to accomplish organizational goalsâ⬠(BatemanRead MoreWalmart Corporation s Labor And Employee Relations1700 Words à |à 7 Pagesagainst labor unions and this issue has prompted public outrage, (Johansson, 2005) which is of great concern for the market. The company has also faced criticism for being anti-union, but it has claimed that it is rather pro-associate, whereby employees can report their grievances with the company through their open door policy (Greenhouse, 2015). This research paper will examine the validity of this claim as well as look into how well the Walmart Corporation has been managing their labor and employeeRead MoreEmployment Relationship Is Essential For Organizational Growth And Reputation1436 Words à |à 6 PagesThe International Labor Organization (2015) defines employment relationship as a legal linkage between employees and employers that develops as an individual performs certain task within a given circumstance in exchange of remuneration. It has also been argued that employment relationships generate certain rights and obligations that are applicable on both employees and employers. The organization further points that the very existence of employment relationship forms fundamental condition for determinationRead MoreLabor Unions And The United States1700 Words à |à 7 PagesLabor unions and movements play an important role in the United States. Although they are treated synonymously, the labor movements encompass a bro ader scope than labor unions. Some of the examples of current labor unions and movements include National Guestworker, Domestic Workers United and Wal-Mart workers groups. The heart of the current labor initiatives in the United States can be traced back to the National Labor Relations Act of 1935 (Collier Collier, 2002). The labor law was imperativeRead MoreThe Legacy Of Farmworker Movement1130 Words à |à 5 Pagessignificant impacts on workers through an establishment of unions and enactment of laws. Over the years citizens, government and corporations have been sensitized to play crucial roles in ensuring the plight of workers are well addressed. The living and working conditions of farm workers have continually improved over the time. This is out of the emergence of workers unions that takes care and interest of farmworkers. In the past, while workers had no unions, wages was very low, long working hours and wereRead MoreThe Future Of The Labor Union1274 Words à |à 6 Pagesimagine the world without labor unions, over the past decade there has been a decline within the union. Only 11 percent of Americans belong to labor unions with another 6 percent belonging to private sectors. The purpose of this paper is to discuss the future of the labor union. There are different factors included in the future of the unions. The structure and actions of unions and their effect on the global marketplace. Over the years it has been very important to shape the union s future and the affectsRead MoreLabor Relations Paper1115 Words à |à 5 PagesA union is an organization of workers who join together in order to have a voice in improving their jobs and the quality of work within the organization. In many occasions, unions help employees of an organization negotiate pay, benefits, flexible hours and other work conditions that may arise. Unions have a role because some degree of conflict is inevitable between workers and management (Noe, 2003). In this paper, I will be discussing the impact of unions and labor relations within an organizationRead MoreLabor Relations Paper1101 Words à |à 5 PagesA union is an organization of workers who join together in order to have a voice in improving their jobs and the quality of work within the organization. In many occasions, unions help employees of an organization negotiate pay, benefits, flexible hours and other work conditions that may arise. Unions have a role because some degree of conflict is inevitable between workers and management (Noe, 2003). In this paper, I will be discussing the impact of unions and labor relations within an organization
Sunday, December 22, 2019
A Geometric Parody of Victorian Society - 1601 Words
Fictitious elements in literature may be more realistic than one thinks and the concept of dystopia is no exception. Within the novella Flatland: A Romance of Many Dimensions by Edwin Abbott Abbott, there exists a world known as Flatland. Flatland is a quaint world. It is a world where shapes act out the roles of various social classes, a world where everything is geometric. However, despite Flatlands mundane description upon closer inspection, it can be seen that Flatlands social hierarchy starkly resembles that of Victorian England, and with good reason too. In an attempt to bring about the reformation of the Victorian social ladder, Abbott chose to take a more passive approach and thus Flatland was born. Parodying the various downfalls of Victorian society, Flatland: A Romance of Many Dimensions is an iconoclastic cleverly written satire that spotlights the many underlying flaws in the Victorian society. A rather mathematical society, each of Flatlands inhabitants take the form of a geometric figure. Men are represented as polygons such as triangles, squares, and pentagons. Women however, are represented as straight lines. With these two pieces of information and the fact that Flatland is a satire of Victorian society, one can infer that ones placement in Flatlands social hierarchy is based off the number of sides one has. For men, those in the lowest class would be triangles. Unfortunately for women, who are represented simply by lines, this sort ofShow MoreRelatedEssay Joseph Conrads The Secret Agent4969 Words à |à 20 PagesJoseph Conrads The Secret Agent: A Critique of Late-Victorian Gender Roles February 15, 1894, was the most interesting afternoon in the otherwise dreary history of Greenwich Observatory. Earlier in the day, Martial Bourdin, a skinny anarchist, traveled by train from Westminster to Greenwich, concealing a small bomb. As he ominously ambled through Greenwich Park, towards the Observatory, something happened - no one knows exactly what - and he blew most of himself to shreds. The British, who
Saturday, December 14, 2019
The Return Midnight Chapter 13 Free Essays
string(31) " the others have died or left\." Elena, sleeping serenely with one hand locked onto Stefanââ¬â¢s, knew she was having an extraordinary dream. No, not a dream ââ¬â an out-of-body experience. But it wasnââ¬â¢t like her previous out-of-body visits to Stefan in his cel . We will write a custom essay sample on The Return: Midnight Chapter 13 or any similar topic only for you Order Now She was skimming through the air so quickly that she couldnââ¬â¢t real y make out what was below her. She looked around and suddenly, to her astonishment, another figure appeared beside her. ââ¬Å"Bonnie!â⬠she said ââ¬â or rather tried to say. But of course there was no sound. Bonnie looked like a transparent edition of herself. As if someone had created her out of blown glass, and then put in just the faintest tint of color in her hair and eyes. Elena tried telepathy. Bonnie? Elena! Oh, I miss you and Meredith so much! Iââ¬â¢m stuck here in a hole ââ¬â A hole? Elena could hear the panic in her own telepathy. It made Bonnie wince. Not a real hole. A dive. An inn, I guess, but Iââ¬â¢m locked in and they only feed me twice a day and take me to the toilet once ââ¬â My God! How did you get there? Wellâ⬠¦ Bonnie hesitated. I guess it was my own fault. It doesnââ¬â¢t matter! How long have you been there, exactly? Um, this is my second day. I think. There was a pause. Then Elena said, Well, a couple of days in a bad place can seem like forever. Bonnie tried to make her case clearer. Itââ¬â¢s just that Iââ¬â¢m so bored and lonely. I miss you and Meredith so much! she repeated. I was thinking of you and Meredith, too, Elena said. But Meredithââ¬â¢s there with you, isnââ¬â¢t she? Oh my God, she didnââ¬â¢t fall, too? Bonnie blurted. No, no! She didnââ¬â¢t fall. Elena couldnââ¬â¢t decide whether to tel Bonnie about Meredith or not. Maybe not just yet, she thought. She couldnââ¬â¢t see what she was rushing toward, although she could feel that they were slowing down. Can you see anything? Hey, yeah, below us! Thereââ¬â¢s a car! Should we go down? Of course. Can we hold hands? They found that they couldnââ¬â¢t, but that just trying to kept them closer together. In another moment they were sinking through the roof of a smal car. Hey! Itââ¬â¢s Alaric! Bonnie said. Alaric Saltzman was Meredithââ¬â¢s engaged-to-be-engaged boyfriend. He was about twenty-three now, and his sandy-blond hair and hazel eyes hadnââ¬â¢t changed since Elena had seen him almost ten months ago. He was a parapsychologist at Duke, going for his doctorate. Weââ¬â¢ve been trying to get hold of him for ages, Bonnie said. I know. Maybe this is the way weââ¬â¢re supposed to contact him. W here is he supposed to be again? Some weird place in Japan. I forget what itââ¬â¢s called, but look at the map on the passenger seat. She and Bonnie intermingled as they did, their ghostly forms passing right through each other. Unmei no Shima: The Island of Doom, was written at the top of an outline of an island. The map beside him had a large red X on it with the caption: The Field of Punished Virgins. The what? Bonnie asked indignantly. Whatââ¬â¢s that mean? I donââ¬â¢t know. But look, this fog is real fog. And itââ¬â¢s raining. And this road is terrible. Bonnie dove outside. Ooh, so weird. The rainââ¬â¢s going right through me. And I donââ¬â¢t think this is a road. Elena said, Come back in and look at this. There arenââ¬â¢t any other cities on the island, just a name. Dr. Celia Connor, forensic pathologist. Whatââ¬â¢s a forensic pathologist? I think, Elena said, that they investigate murders and things. And they dig up dead people to find out why they died. Bonnie shuddered. I donââ¬â¢t think I like this very much. Neither do I. But look outside. This was a village once, I think. There was almost nothing left of the vil age. Just a few ruins of wooden buildings that were obviously rotting, and some tumbledown, blackened stone structures. There was one large building with an enormous bright yel ow tarp over it. When the car reached this building, Alaric skidded to a stop, grabbed the map and a smal suitcase, and dashed through the rain and mud to get under cover. Elena and Bonnie fol owed. He was met near the entrance by a very young black woman, whose hair was cut short and sleek around her elfin face. She was smal , not even Elenaââ¬â¢s height. She had eyes dancing with excitement and white, even teeth that made for a Hol ywood smile. ââ¬Å"Dr. Connor?â⬠Alaric said, looking awed. Meredith isnââ¬â¢t going to like this, Bonnie said. ââ¬Å"Just Celia, please,â⬠the woman said, taking his hand. ââ¬Å"Alaric Saltzman, I presume.â⬠ââ¬Å"Just Alaric, please ââ¬â Celia.â⬠Meredith real y isnââ¬â¢t going to like this, Elena said. ââ¬Å"So youââ¬â¢re the spook investigator,â⬠Celia was saying below them. ââ¬Å"Well, we need you. This place has spooks ââ¬â or did once. I donââ¬â¢t know if theyââ¬â¢re stil here or not.â⬠ââ¬Å"Sounds interesting.â⬠ââ¬Å"More like sad and morbid. Sad and weird and morbid. Iââ¬â¢ve excavated al sorts of ruins, especial y those where thereââ¬â¢s a chance of genocide. And Iââ¬â¢l tel you: This island is unlike any place I have ever seen,â⬠Celia said. Alaric was already pul ing things from his case, a thick stack of papers, a smal camcorder, a notebook. He turned on the camcorder, and looked through the viewfinder, then propped it up with some of the papers. When he apparently had Celia in focus, he grabbed the notebook too. Celia looked amused. ââ¬Å"How many ways do you need to take down information?â⬠Alaric tapped the side of his head and shook it sadly. ââ¬Å"As many as possible. Neurons are beginning to go.â⬠He looked around. ââ¬Å"Youââ¬â¢re not the only one here, are you?â⬠ââ¬Å"Except for the janitor and the guy who ferries me back to Hokkaido, yes. It started out as a normal expedition ââ¬â there were fourteen of us. But one by one, the others have died or left. You read "The Return: Midnight Chapter 13" in category "Essay examples" I canââ¬â¢t even re-bury the specimens ââ¬â the girls ââ¬â weââ¬â¢ve excavated.â⬠ââ¬Å"And the people who left or died from your expedition ââ¬â ââ¬Å" ââ¬Å"Well, at first people died. Then that and the other spooky stuff made the rest leave. They were frightened for their lives.â⬠Alaric frowned. ââ¬Å"Who died first?â⬠ââ¬Å"Out of our expedition? Ronald Argyl . Pottery specialist. He was examining two jars that were found ââ¬â Well, Iââ¬â¢l skip that story until later. He fel off a ladder and broke his neck.â⬠Alaricââ¬â¢s eyebrows went up. ââ¬Å"That was spooky?â⬠ââ¬Å"From a guy like him, whoââ¬â¢s been in the business for almost twenty years ââ¬â yes.â⬠ââ¬Å"Twenty years? Maybe a heart attack? And then off the ladder ââ¬â boom.â⬠Alaric made a downward gesture. ââ¬Å"Maybe thatââ¬â¢s the way it was. You may be able to explain al our little mysteries for us.â⬠The chic woman with the short hair dimpled like a tomboy. She was dressed like one too, Elena realized: Leviââ¬â¢s and a blue and white shirt with the sleeves rol ed up over a white camisole. Alaric gave a little start, as if heââ¬â¢d realized he was guilty of staring. Bonnie and Elena looked at each other over his head. ââ¬Å"But what happened to al the people who lived on the island in the first place? The ones who built the houses?â⬠ââ¬Å"Well, there never were that many of them in the first place. Iââ¬â¢m guessing the place may even have been named the Island of Doom before this disaster my team was investigating. But as far as I could find out it was a sort of war ââ¬â a civil war. Between the children and the adults.â⬠This time when Bonnie and Elena looked at each other, their eyes were both wide. Just like home ââ¬â Bonnie began, but Elena said, Sh. Listen. ââ¬Å"A civil war between kids and their parents?â⬠Alaric repeated slowly. ââ¬Å"Now that is spooky.â⬠ââ¬Å"Well, itââ¬â¢s a process of elimination. You see, I like graves, constructed or just holes in the ground. And here, the inhabitants donââ¬â¢t appear to have been invaded. They didnââ¬â¢t die of famine or drought ââ¬â there was stil plenty of grain in the granary. There were no signs of il ness. Iââ¬â¢ve come to believe that they all killed one another ââ¬â parents kil ing children; children kil ing parents.â⬠ââ¬Å"But how can you tel ?â⬠ââ¬Å"You see this square-ish area on the periphery of the vil age?â⬠Celia pointed to an area on a larger map than Alaricââ¬â¢s. ââ¬Å"Thatââ¬â¢s what we cal The Field of Punished Virgins. Itââ¬â¢s the only place that has careful y constructed actual graves, so it was made early in what became a war. Later, there was no time for coffins ââ¬â or no one who cared. So far weââ¬â¢ve excavated twenty-two female children ââ¬â the eldest in her late teens.â⬠ââ¬Å"Twenty-two girls? Al girls?â⬠ââ¬Å"Al girls in this area. Boys came later, when coffins were no longer being made. Theyââ¬â¢re not as well preserved, because the houses al burned or fel in, and they were exposed to weathering. The girls were careful y, sometimes elaborately, buried; but the markings on their bodies indicate that they were subjected to harsh physical punishment at some time close to their deaths. And then ââ¬â they had stakes driven through their hearts.â⬠Bonnieââ¬â¢s fingers flew to her eyes, as if to ward off a terrible vision. Elena watched Alaric and Celia grimly. Alaric gulped. ââ¬Å"They were staked?â⬠he asked uneasily. ââ¬Å"Yes. Now I know what youââ¬â¢l be thinking. But Japan doesnââ¬â¢t have any tradition of vampires. Kitsune ââ¬â foxes ââ¬â are probably the closest analog.â⬠Now Elena and Bonnie were hovering right over the map. ââ¬Å"And do kitsunes drink blood?â⬠ââ¬Å"Just kitsune. The Japanese language has an interesting way of expressing plurals. But to answer your question: no. They are legendary tricksters, and one example of what they do is possess girls and women, and lead men to destruction ââ¬â into bogs, and so on. But here ââ¬â Well, you can almost read it like a book.â⬠ââ¬Å"You make it sound like one. But not one Iââ¬â¢d pick up for pleasure,â⬠Alaric said, and they both smiled bleakly. ââ¬Å"So, to go on with the book, it seems that this disease spread eventual y to al the children in the town. There were deadly fights. The parents somehow couldnââ¬â¢t even get to the fishing boats in which they might have escaped the island.â⬠Elena ââ¬â I know. At least Fellââ¬â¢s Church isnââ¬â¢t on an island. ââ¬Å"And then thereââ¬â¢s what we found at the town shrine. I can show you that ââ¬â itââ¬â¢s what Ronald Argyl died for.â⬠They both got up and went farther into the building until Celia stopped beside two large urns on pedestals with a hideous thing in between them. It looked like a dress, weathered until it was almost pure white, but sticking through holes in the clothing were bones. Most horribly, one bleached and fleshless bone hung down from the top of one of the urns. ââ¬Å"This is what Ronald was working on in the field before al this rain came,â⬠Celia explained. ââ¬Å"It was probably the last death of the original inhabitants and it was suicide.â⬠ââ¬Å"How can you possibly know that?â⬠ââ¬Å"Letââ¬â¢s see if I can get this right from Ronaldââ¬â¢s notes. The priestess here doesnââ¬â¢t have any other damage than that which caused her death. The shrine was a stone building ââ¬â once. When we got here we found only a floor, with al the stone steps tumbled apart every which way. Hence Ronaldââ¬â¢s use of the ladder. It gets quite technical, but Ronald Argyl was a great forensic pathologist and I trust his reading of the story.â⬠ââ¬Å"Which is?â⬠Alaric was taking in the jars and the bones with his camcorder. ââ¬Å"Someone ââ¬â we donââ¬â¢t know who ââ¬â smashed a hole in each of the jars. This is before the chaos started. The town records make note of it as an act of vandalism, a prank done by a child. But long after that the hole was sealed and the jars made almost airtight again, except where the priestess had her hands plunged in the top up to the wrist.â⬠With infinite care, Celia lifted the top off the jar that did not have a bone hanging from it ââ¬â to reveal another pair of longish bones, slightly less bleached, and with strips of what must have been clothing on it. Tiny finger bones lay inside the jar. ââ¬Å"What Ronald thought was that this poor woman died as she performed a last desperate act. Clever, too, if you see it from their perspective. She cut her wrists ââ¬â you can see how the tendon is shriveled in the better-preserved arm ââ¬â and then she let the entire contents of her bloodstream flow into the urns. We do know that the urns show a heavy precipitation of blood on the bottom. She was trying to lure something in ââ¬â or perhaps something back in. And she died trying, and the clay that she had probably hoped to use in her last conscious moments held her bones to the jars.â⬠ââ¬Å"Whew!â⬠Alaric ran a hand over his forehead, but shivered at the same time. Take pictures! Elena was mental y commanding him, using al her wil power to transmit the order. She could see that Bonnie was doing the same, eyes shut, fists clenched. As if in obedience to their commands, Alaric was taking pictures as fast as he could. Final y, he was done. But Elena knew that without some outside impetus there was no way that he was going to get those pictures to Fel ââ¬Ës Church until he himself came to town ââ¬â and even Meredith didnââ¬â¢t know when that would be. So what do we do? Bonnie asked Elena, looking anguished. Wellâ⬠¦my tears were real when Stefan was in prison. You want us to cry on him? No, Elena said, not quite patiently. But we look like ghosts ââ¬â letââ¬â¢s act like them. Try blowing on the back of his neck. Bonnie did, and they both watched Alaric shiver, look around him, draw his windbreaker closer. ââ¬Å"And what about the other deaths in your own expedition?â⬠he asked, huddling, looking around apparently aimlessly. Celia began speaking but neither Elena nor Bonnie was listening. Bonnie kept blowing on Alaric from different directions, herding him to the single window in the building that wasnââ¬â¢t shattered. There Elena had written with her finger on the darkened cold glass. Once she knew that Alaric was looking that way she blew her breath across the sentence: send all pix of jars 2 meredith now! Every time Alaric approached the window she breathed on it to refresh the words. And at last he saw it. He jumped backward nearly two feet. Then he slowly crept back to the window. Elena refreshed the writing for him. This time, instead of jumping, he simply ran a hand over his eyes and then slowly peeked out again. ââ¬Å"Hey, Mr. Spook-chaser,â⬠said Celia. ââ¬Å"Are you al right?â⬠ââ¬Å"I donââ¬â¢t know,â⬠Alaric admitted. He passed his hand over his eyes again, but Celia was coming and Elena didnââ¬â¢t breathe on the window. ââ¬Å"I thought I saw a ââ¬â a message to send copies of the pictures of these jars to Meredith.â⬠Celia raised an eyebrow. ââ¬Å"Who is Meredith?â⬠ââ¬Å"Oh. She ââ¬â sheââ¬â¢s one of my former students. I suppose this would interest her.â⬠He looked down at the camcorder. ââ¬Å"Bones and urns?â⬠ââ¬Å"Well, you were interested in them quite young, if your reputation is correct.â⬠ââ¬Å"Oh, yes. I loved to watch a dead bird decay, or find bones and try to figure out what animal they were from,â⬠Celia said, dimpling again. ââ¬Å"From the age of six. But I wasnââ¬â¢t like most girls.â⬠ââ¬Å"Well ââ¬â neither is Meredith,â⬠Alaric said. Elena and Bonnie were eyeing each other seriously now. Alaric had implied that Meredith was special, but he hadnââ¬â¢t said it, and he hadnââ¬â¢t mentioned their engagement to be engaged. Celia came closer. ââ¬Å"Are you going to send her the pictures?â⬠Alaric laughed. ââ¬Å"Well, al this atmosphere and everything ââ¬â I donââ¬â¢t know. It might just have been my imagination.â⬠Celia turned away just as she reached him and Elena blew once more across the message. Alaric threw his hands up in a gesture of surrender. ââ¬Å"I donââ¬â¢t suppose the Island of Doom has satel ite coverage,â⬠he said helplessly. ââ¬Å"Nope,â⬠Celia said. ââ¬Å"But the ferry wil be back in a day, and you can send pictures then ââ¬â if youââ¬â¢re real y going to do it.â⬠ââ¬Å"I think Iââ¬â¢d better do it,â⬠Alaric said. Elena and Bonnie were both glaring at him, one from each side. But that was when Elenaââ¬â¢s eyelids started to droop. Oh, Bonnie, Iââ¬â¢m sorry. I wanted to talk to you after this, and make sure youââ¬â¢re okay. But Iââ¬â¢m fallingâ⬠¦I canââ¬â¢tâ⬠¦ She managed to pry her lids open. Bonnie was in a fetal position, fast asleep. Be careful, Elena whispered, not even sure who she was whispering it to. And as she floated away, she was aware of Celia and the way Alaric was talking to this beautiful, accomplished woman only a year or so older than he was. She felt a distinct fear for Meredith, on top of everything else. How to cite The Return: Midnight Chapter 13, Essay examples
Friday, December 6, 2019
Complaint Letter-Free-Samples for Students-Myassignmenthelp.com
Question: Write about any problems you can find in the letter in well-written sentences and paragraphs. Areas you could discuss are formatting, style, structure, and content issues. Be thorough. Re-write the complaint letter using the proper business letter format discussed in class. Answer: Issues Identified First identifiable issue found is the format of the date and address that has been written in the upper left hand side of the letter. A complaint letter must follow a proper business letter format, where name of the recipient, address should be in separate line. Moreover, name and address of the writer is suppose to come before the details of the recipient. Furthermore, body of the letter does not follow the structure of a complaint letter. The proposed body structure of a complaint letter should have a summary of the letter at the first paragraph, followed by a background of the issue mentioned, complaint details, and the outcome at the end. Outcome refers to the actions reader is expected to take. However, this letter fails to follow the above mentioned structure and all the parts of the letter are clubbed haphazardly. Moreover, the writing style also fails to meet the standard of a formal letter Revised Letter John Smith 9889 Pleasant Street Dartmouth Date: February 5, 2014 To The Owner 8998 Robie Street Halifax Dear Sir/Madam, On January 15th, I bought your Wondertron 9000, which is supposed to be the state-of-art. However, I would like to express my disappointment on the same as it failed to serve the purpose. The issue raised when I returned to your store located in 9870 Pleasant Street for communicating the issue, where I received shockingly humiliating behavior from your customer service executive. I am writing you this letter to seek proper solution for the issue as your customer service failed in not only resolving the issue but also providing appropriate service expected from a firm like yours in this competitive market. I bought the product for $29.95 exclusive of taxes from your store located in 9870 Pleasant Street on January 15th and assembled it my self. However, I found your instruction manual inappropriate and badly written. The product served its purpose for only twice as it stopped working after that. Hence, I took it back to your store for filing complaint about the product, where I had to face public embarrassment from your employees. I was informed that return is possible on using your certified assemblers that costs about $5. Moreover, no information was passed down to me about voiding warranty over the assembly fee. I am sadly informing you that both your product and customer service is not satisfactory and fails in serving the needs as your company claims. There is a clear sign of absence of employee training in your company as I received ill treatment from your employee. This harassment and public humiliation is not acceptable in any condition. The executive in your store refused to cooperate and constantly humiliated me pointing out the assembly issue, which was not communicated on the time of purchase. It falls under your responsibility to communicate the information, which fails in transparency. I demand a refund of $29.95 plus tax for your product on urgent priority basis. Moreover, I also demand for the suspension of the customer service execute for the misconduct and you public apology for the incident. I seek your cooperation and expect you to honor my extremely reasonable demand for the harassment I had to encounter. I will be forced to seek help from Better Business Bureau, the Department of Customer Affairs an the fraud unit of local police on the failure of your cooperation in the matter. I thank you in advance for your appropriate response. Sincerely, John Smith
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